FULFILLMENT & REFUND POLICY
Effective Date: 12/25/2025
This policy explains how services are delivered and how refunds work.
1. Service Delivery
Consulting and software services are delivered digitally through:
Online access
Email
Software platforms
Virtual meetings (if included)
Access is typically provided within 24–72 hours of payment unless stated otherwise.
2. Satisfaction Guarantee
We offer a 100% Satisfaction Guarantee.
If you are not satisfied:
Contact us within 7 days of service start
We will attempt to fix the issue
If unresolved, we will issue a fair resolution or refund
3. Refund Eligibility
Refunds may be issued if:
You request within 7 days
Services have not been fully delivered
There is a failure on our side to provide agreed services
4. Non-Refundable
Refunds may not apply if:
Work has been fully delivered
You violate terms
You abandon the process
5. How to Request
Your name
Email used at purchase
Reason for request
6. Processing Time
Approved refunds are processed within 5–10 business days.